ru77 Privacy Policy
This page explains how your personal data is collected, used, and protected.
Introduction — About This Policy
ru77 is a platform that takes the privacy of Myanmar players seriously. This Privacy Policy ("Policy") describes the types of information we collect when you use the website at https://ru77.bio ("Service"), how we use that information, and what rights you have.
By using this Service, you are considered to have agreed to the terms of this Policy. Please read and make sure you understand this Policy. If you do not agree with it, please stop using the Service.
This Policy should be read alongside ru77's Terms and Conditions and Responsible Gaming policy.
Information We Collect
We collect the following categories of information in order to provide the Service and deliver a good experience.
Information You Provide Directly
- Name, date of birth, and email address provided when registering an account
- Phone number for deposits and withdrawals (KBZPay, Wave Money, AYA Pay)
- Support chat history and email correspondence
- Information entered during player registration
Information Collected Automatically
- IP address, browser type and version
- Device type and operating system
- Pages visited, clicks, and time spent on the site
- Data collected via cookies and similar tracking technologies
Gameplay Activity Data
- Game history, deposit and withdrawal records
- Bonus and promotion usage
- Types of games played within the service
Payment data
- Records related to payment methods (KBZPay, Wave Money, AYA Pay)
- Deposit / withdrawal amounts and dates
- Contact number records for security verification (card numbers are not stored)
How we use your data
We use the data we collect only for the purposes listed below. We will not use your data for any action without your permission.
Account management and service delivery
We use your data to create and verify your account, manage logins, and keep services running smoothly. Payments via KBZPay, Wave Money, and AYA Pay are verified and processed without issues.
Security checks and fraud prevention
We review IP data and game records to protect against financial fraud, money laundering attempts, and unauthorised account access.
Customer support
We review your data to resolve issues effectively through 24/7 live chat and email support.
Service improvement
We analyse player usage patterns to improve service convenience, game selection, and connection speed.
Promotion notifications
We will only contact you about new bonuses, promotions, and important service updates when you have given your consent. You can opt out at any time.
Responsible gaming support
We use data to review gaming patterns and provide responsible gaming tools to help players avoid unwanted pressure.
Cookies and tracking technologies
What are cookies
Cookies are small files stored in your browser. We use them to improve service convenience and understand how the service is used. Please note that some parts of the service may not work as well without cookies.
Types of cookies we use
- Essential cookies — Required for maintaining your login session and security.
- Functional cookies — Remember your chosen language and access preferences.
- Analytics cookies — Help us understand how the service is used; data is collected without including any personal player information.
Managing cookies
You can delete or block cookies through your browser settings. However, blocking essential cookies may affect how well some parts of the service work.
Data sharing and third parties
We will never sell your personal information to any third-party advertiser or data broker. Only the cases where data sharing is necessary are described below.
Service providers
We share the information needed to process transactions with payment service providers such as KBZPay, Wave Money, and AYA Pay. They are contractually bound to handle data in line with our privacy standards.
Legal requirements
We will only share data when legally required by a court or official government request, and we will notify you in advance wherever possible.
Fraud prevention
We may share data with relevant authorities when needed to address financial crimes or protect players' assets.
Business transfers
When the platform is transferred to another party, data may be shared with the successor. Players will be notified in advance, and the rights under this policy will continue to be protected.
Data Security Measures
ru77 uses industry-standard technology to protect players' personal information.
SSL Encryption
All data transferred between the service and your browser is protected by SSL (Secure Sockets Layer) encryption. No one can intercept and read the data in transit.
Data Storage Security
Data stored on servers is also encrypted. Only authorized staff can access the data, and access logs are reviewed regularly.
Staff Data Handling
All staff with access to data have completed personal data protection training and have signed a confidentiality agreement.
Data Review
We regularly review the necessity of the data we collect and securely delete any data that is no longer needed for the service.
Data Retention Period
While Your Account Is Active
As long as your account exists, data will be retained to provide the service and meet legal requirements.
After Account Closure
After an account is closed, payment records and gameplay records may be retained for a legally required period. Once that period ends, the data will be securely deleted.
Support Communications
Support tickets and email communications will be retained for an appropriate period so that player service and contact history can be reviewed.
Player Rights
ru77 informs you that you have the following rights regarding the personal information we collect.
Right to Access Data
You can request to view any data we hold about you. You can contact us at [email protected] to make this request.
Right to Correct Data
You can request that inaccurate or incomplete personal information be corrected. We will act on this as quickly as possible.
Right to Delete Data
You can request that data we have collected be deleted, as long as it does not conflict with legal requirements. If deletion is not possible due to legal obligations, we will explain the reason.
Right to Restrict Data
You can request that the use of your data be restricted without deleting it. During the review period, the data will be temporarily suspended from use.
Right to Object
You can request to opt out of advertising and marketing activities at any time. This can be done through the support channel and by email.
Right to Data Portability
You can request to receive your personal information in a readable format, and that information will be transferred to a third-party service provider.
Rights requests can be sent to [email protected]. We will notify you that the request has been completed within a reasonable time from the date it is received.
Minors and the 21+ Restriction
For Adults Aged 21 and Above Only
ru77 services are for adults aged 21 and above only. We do not collect personal information from anyone under 21, and if we become aware that we have done so, we will delete it immediately.
If you suspect that someone under 21 is using our service, please notify us immediately at [email protected].
Policy Changes
Notification of Changes
When this policy is updated, we will announce it in a prominent place on the service and update the "Last Modified Date" at the top of the page. For major changes, we will notify players before the changes take effect.
Continued Use
If you continue using the service after a policy change, you will be considered to have accepted the updated policy. If you do not agree, you may stop using the service and request deletion of your data.
Contact Us
For any questions about this privacy policy, data requests, or any privacy-related matters, you can reach our 24/7 support team.
Support Channels
24/7 Live Chat (Burmese) • Email Support